Job Description

This dual-role position combines core HR generalist responsibilities with hands-on ownership of full-cycle recruiting. The HR Generalist & Recruiting Coordinator supports day-to-day HR operations — including employee relations, performance management, benefits administration, and compliance — while also driving the recruiting lifecycle from job posting through offer. This role is a key point of contact for both employees and candidates, ensuring HR programs run smoothly and hiring pipelines stay healthy, all while balancing priorities across two functional areas. 

Key Responsibilities:  

HR Operations & Employee Relations  

• Serve as a point of contact for employee questions on policies, benefits, and HR processes 

• Address workplace issues and help resolve conflicts professionally 

• Support a positive workplace culture and employee engagement initiatives 

• Maintain accurate employee records and HRIS data 

• Support onboarding and offboarding processes, including paperwork, orientation logistics, and exit interviews 

• Generate HR reports and analyze workforce data 

• Support payroll processing in collaboration with finance/payroll teams 

Performance Management  

• Assist with performance review processes and goal setting 

• Provide guidance to managers on employee development and corrective action 

• Track performance metrics, review cycles, and maintain documentation 

Benefits & Compensation Administration  

• Administer employee benefits programs (health, retirement, leave) and support open enrollment 

• Respond to benefit inquiries and support enrollment processes 

• Assist with compensation benchmarking and salary administration 

Compliance & Policy Management  

• Ensure compliance with federal, state, and local employment laws 

• Assist in drafting and updating the employee handbook and HR policies 

• Support audits and ensure accurate recordkeeping 

Recruiting & Onboarding  

• Own full-cycle recruiting: job postings, requisition management, sourcing, screening, interviewing, and offers 

• Post job openings and manage requisitions across job boards and the ATS 

• Screen resumes and conduct initial phone screens 

• Schedule interviews and coordinate communication between candidates and hiring managers 

• Maintain candidate pipelines and ensure a positive candidate experience throughout the process 

• Assist with offer letter preparation and background check coordination 

• Partner with hiring managers to identify staffing needs 

• Support employer branding efforts (careers page content, job fairs, social media postings) 

• Track recruiting metrics (time-to-fill, source of hire, pipeline conversion) and report to the Recruiting Manager 

• Conduct new-hire onboarding and orientation 

Cross-Functional & Administrative  

• Partner with the HR Manager and Recruiting Manager to prioritize competing deadlines across HR and recruiting workstreams 

• Maintain confidentiality of sensitive employee and candidate information 

• Assist with special projects and process improvement initiatives as assigned 

Qualifications:

Education & Experience  

• Bachelor's degree in Human Resources, Business Administration, or a related field helpful 

• 2–5 years of experience in HR, recruiting, or a related generalist role required 

• Knowledge of HR principles, employment laws, and recruiting best practices 

• Strong interpersonal, organizational, and written/verbal communication skills 

• Ability to handle sensitive employee and candidate information with discretion 

• Comfortable managing multiple priorities across two functional areas without close oversight 

• Proficiency in HRIS/ATS systems and Microsoft Office Suite 

Preferred Qualifications  

• PHR/SHRM-CP certification (or in progress) 

• Experience in a multi-state or fast-paced work environment 

• Familiarity with UKG Ready is a plus 

What Success Looks Like:

• Employees and candidates receive timely, accurate, and friendly support 

• HR records and recruiting pipelines are well-maintained and up to date 

• The HR Manager and Recruiting Manager can rely on you to keep processes moving without close oversight 

• You proactively flag issues or bottlenecks before they become problems 

Job Type: Full-time

Pay: $55,000k to $70,000k per year

Schedule: 8 hour shift - Monday to Friday

Benefits

At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

• Health insurance
• 401(k) with matching (fully vested after 2 years)
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Professional Development
• Paid Time Off & Holidays
• Employee Referral Program
• Company Events & Social Activities
• Yearly Apparel Allowance

By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.

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