Host Job at Zarella Pizzeria & Taverna, Chicago, IL

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  • Zarella Pizzeria & Taverna
  • Chicago, IL

Job Description

Host's Responsibilities:

Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations. Must have Friday, Saturday, and Sunday Availability!

  • Follow steps of service to provide a quality guest dining experience
  • Maintain the reservation book during a shift to ensure the proper flow of service
  • Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
  • Consistently check on and communicate menu counts and wait times
  • Maintain an organized and inviting host stand and coat check area
  • Ring all to-go food and beverage items and properly handle payments with 100% accuracy
  • Proactively maintain and update guest notes in the restaurant’s reservation software
  • Always follow proper sanitation practices
  • Responsible for completing all opening, mid-shift, and closing procedures in a timely manner

 

Qualifications: 

  • Maintain all required health and sanitation certificates
  • Ability to work in a fast-paced environment
  • Interpersonal skills
  • Weekend and holiday availability

 

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team! 

 

Physical Requirements: 

  • Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
  • Safely and effectively use all necessary tools, equipment, and cleaning chemicals
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
  • Ability to bear exposure to hot and cold environments

 

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! 

Job Tags

Full time, Part time, All shifts, Shift work, Weekend work

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