Computer Technician Job at Netsync Network Solutions, Houston, TX

Vy8yMTBWVUVycCt4ZTViVjhBd0VORGx3aUE9PQ==
  • Netsync Network Solutions
  • Houston, TX

Job Description

Detailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities:

  • Maintain strong working relationships with customers and team.
    • Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
    • Understand warranty and insurance guidelines as it pertains to break-fix.
    • Customer, Partner/Vendor and cross-department relationship management.
    • Manage and update support cases in Customer, Netsync and OEM systems.
    • Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties:

  • Assist with on-site projects.
  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Upkeep of work area.
  • Assist Network Team with network appliance installations.
  • Continued technical education.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

Skills and Experience:

  • Strong attention to detail.
  • Good communication skills.
  • Good organization skills.
  • Good customer service skills.
  • Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or Equivalent, CompTIA A+ or extensive break-fix experience, Valid Driver's License, Clean Driving Record.

Job Tags

Full time

Similar Jobs

Caliber Recruiting Group

Tax Manager- Regional CPA Firm Job at Caliber Recruiting Group

We have a new role partnering with a growing, top-rated locally owned CPA and business advisory services firm here in the great city of Montgomery, Alabama. This locally based CPA firm helps hundreds of businesses in various industries including logistics, retail, distribution... 

DSV - Global Transport and Logistics

Senior Freight Forwarder, Import/Export Job at DSV - Global Transport and Logistics

 ...factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSVs benefits offerings, including eligibility, coverage options, and plan details, is... 

Internet Brands

Web Interaction Design Intern Job at Internet Brands

Web Interaction Design InternCompany: Internet Brands URL: http://internetbrands.com Location: Los Angeles, CA Headquartered in El Segundo, Calif., Internet Brands (www.internetbrands.com) is an innovative online media company that operates media, community, and... 

IHG Hotels & Resorts

Starbucks Barista Job at IHG Hotels & Resorts

 ...calm and professional demeanor at all times; including those of high volume or unusual events to keep store operation to standard Anticipates...  ...this role is $24.12 to $26.12 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at... 

Confidential

Optician Job at Confidential

Top healthcare company is hiring Optician's to work in the Cranberry Township Area! Position Summary The Optician must be able to work with our diverse base of customers (i.e. pediatric, adolescent, and adult) by delivering quality optical care and outstanding and...