Job Description

Job Responsibilities:

• The Community Health Worker ;(CHW) ;will be responsible for helping members to navigate and access medical care, community services/resources ;and ;develop ;healthy behaviors. The CHW will act as a caring neighbor to help members address the social, medical and community problems that lead to poor health (SDoH/HRSN). ;As a priority, ;interactions ;will promote, maintain, and improve the health of members and their families. This includes to provide social support and advocate for individuals and community health needs.
• Establish trusting relationship with members.
• Make follow up calls and community visits to ensure member is connected to community services.
• Meet member in medical setting to ensure member has comprehensive and coordinated care.
• Assist member with completion of applications for medical or social benefits.
• Document all member encounters in documentation platform.
• Maintain excellent working relationships with members, families, providers, and CBOs.
• Knowledge of community resources

Skills:

• Community Health ;
• Spanish ;
• Customer Service ;
• Housing ;
• Outpatients ;
• ;

Education/Experience:

• High School Diploma or GED completed.
• Bilingual – English and Spanish
• Lived experience in the community served.
• Ability to become a certified CHW. ;

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