Job Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Community Engagement Intern for Mobile, AL’s transit network redesign , you will provide hands-on local execution that turns plans into presence: events, tabling, materials, travel-training support, signage distribution, and rider feedback capture. You will help ensure the redesign is understood and accessible, especially for vulnerable riders and the organizations that serve them.

This is an opportunity to work on a real, city-defining transit relaunch at a mission-driven TransitTech company.

• Staff community events, tabling, and pop-up outreach across Mobile, AL.
• Execute travel training and rider education sessions —scheduling, reminders, sign-in, delivering training, materials, and follow-up.
• Distribute flyers, rider guides, and toolkit materials at bus stops, on board vehicles, and at community locations such as hospitals, schools, employers, and neighborhood hubs.
• Help with stop-level signage updates and simple materials inventory tracking as directed.
• Support paratransit and accessibility education series —caregiver outreach lists, session setup, and day-of logistics.
• Maintain outreach trackers (events, partner contacts, materials sent, follow-ups) and send reminders to community partners as needed.
• Capture rider and community feedback in the field and share routine summaries , including suggesting solutions to address feedback.
• Support targeted post-launch outreach
• Coordinate with Via’s marketing, operations, and partnerships teams on event staffing and material needs, as directed.

• Current student or recent graduate in communications, public policy, urban studies, social work, or related field—or equivalent community/volunteer leadership experience.
• Reliable, organized, and comfortable in public settings representing a transit brand.
• Strong written and verbal communication; attentive to detail in trackers and follow-ups.
• Self-starter on assigned tasks; you ask for clarity when priorities compete.
• Genuine interest in equitable transit and serving diverse rider communities.
• Valid driver’s license and reliable transportation for regular field work required.

• Hourly pay range: $20.00–$25.00/hour (intern; final rate based on experience).
• Hours: ~40 hours/week (summer), ~20 hours/week (fall), as described above.
• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable

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